All industries Retail Trade
Online & Ecommerce Retail
Non-store retailing — online orders, pick and pack, shipping integrations and online payment processing.
- ANZSIC
- 4310
- Division
- G
Bundle spec
Recommended software & services
Ranked on merit for this trade, not on what pays us most. Core items are pre-selected at checkout.
Manifest
8 items · 2 pre-selectedStripe Online Payments
COREPaymentsOnline card payments, subscriptions and refunds.
$39/mo$49Xero Accounting
COREAccounting SoftwareReconcile gateway payouts against orders and track GST on sales.
$59/mo$70Lawpath Legal Plan
RECOMMENDEDLegalWebsite terms, privacy policy and refund policy under Australian Consumer Law.
$39/mo$49Turnkey Business Website
RECOMMENDEDWebsiteA storefront presence you control.
$25/mo$39Domain Registration & DNS
RECOMMENDEDDigital PresenceYour domain is the whole shopfront for an online business.
$19/mo$29Google Workspace
RECOMMENDEDDigital PresenceCustomer-facing email on your own domain.
$19/mo$24Airwallex Business Account & FX
OPTIONALBanking & FintechMulti-currency accounts if you sell or buy overseas.
$45/mo$59BizCover Business Insurance
OPTIONALInsuranceProduct liability cover for goods you sell.
$75/mo$85
Core bundle: 2 services
Retail
$119/mo
Bundle
$98/mo
Workforce
Modern Awards that typically apply
- MA000004
General Retail Award
PrimaryMay apply to warehouse and customer service staff; confirm coverage for a pure online operation.
10 entitlement rules modelledFair Work summary
We deliberately don't publish pay rates. They change (usually each 1 July) and stale figures risk underpaying staff. Use the Fair Work Pay and Conditions Tool for current rates.
Compliance matrix
Licensing & compliance — NSW
TAX REGISTRATION
2Australian Business Number (ABN)
NATIONALEvery business operating in Australia needs an ABN. It is free to apply for and is required before you can register for GST, issue compliant tax invoices, or avoid having 47% withheld from payments by other businesses.
Australian Business RegisterCheck with the regulator
GST registration
NATIONALRegistration is compulsory once your GST turnover reaches the registration threshold in a rolling 12-month period, and you must register within 21 days of crossing it. Registration is optional below the threshold. Ride-sourcing drivers must register regardless of turnover.
Australian Taxation OfficeCheck with the regulator
WORKPLACE SAFETY
1Work health and safety duties
NATIONALAs a person conducting a business or undertaking (PCBU) you owe a primary duty of care to workers and others. WHS law is implemented by each state and territory regulator.
Safe Work Australia and state regulatorsCheck with the regulator
INSURANCE
1Public liability insurance
NATIONALNot legally compulsory for most businesses, but effectively mandatory in practice — most commercial clients, councils, landlords and head contractors require evidence of cover before you can work.
Not government-mandated for most businessesCheck with the regulator
May also apply — we need one more answer
Director Identification Number
What is your business structure?
Payroll codes
Payroll allowances to expect (STP Phase 2)
Single Touch Payroll Phase 2 requires allowances to be itemised by type. These are the ones this trade commonly reports.
- OD
Other allowances
Allowances that do not fit another category, reported with a free-text description.
Free tools
Free government tools worth using
Some of what businesses pay for is already published free. Start here.
- Australian Business Licence and Information Service (ABLIS)
Answer questions about what your business does and where it operates, and get back the licences, permits and registrations that apply across federal, state and local government. The single best starting point for the licensing question.
Australian Government
- Work out your business registrations
Walks through which registrations you need — ABN, business name, GST, TFN, PAYG withholding — based on your structure and situation.
business.gov.au
- ABN Lookup
Free public register for checking an ABN, its GST registration status and entity name. Worth running over any new commercial customer before you extend credit.
Australian Business Register
- Personal Property Securities Register (PPSR)
Register a security interest over goods you supply on credit, or search whether equipment you are buying is encumbered. Low cost per registration and the difference between being a secured and unsecured creditor if a customer folds.
Australian Financial Security Authority
- IP Australia — TM Headstart
A pre-application assessment service for trade marks — an examiner reviews your mark before you formally apply, so you find problems before paying the full application fee.
IP Australia
- Cash flow statement template
A spreadsheet for projecting money in and out month by month.
business.gov.au
- Profit and loss statement template
Standard income statement layout for businesses not yet on accounting software.
business.gov.au
- Balance sheet template
Assets, liabilities and equity in a single standard layout.
business.gov.au
- Budget template
Plan expected income and expenses across a financial year.
business.gov.au
- Start-up costs sheet
Itemise what it will actually cost to open — the exercise that tells you how much runway you need before the first invoice is paid.
business.gov.au
Government tools and templates referenced are © Commonwealth of Australia, licensed under CC BY 3.0 AU.
Disclaimer
General information only — not legal, financial or tax advice. Licence classes, thresholds and exemptions change; confirm every requirement with the named regulator before relying on it.